What is DISH Network / EchoStar Communications Corporation?
EchoStar Communications Corporation (Nasdaq:DISH) serves more than 13 million satellite TV customers through DISH Network®, and is a leading U.S. provider of advanced digital television services. DISH Network's services include hundreds of video and audio channels, Interactive TV, Pay-Per-View, DISH On Demand , HDTV, sports and International programming, together with Standard Professional Installation and 24-hour customer service. EchoStar has been a leader for 25 years in satellite TV equipment sales and support worldwide. EchoStar is included in the Nasdaq-100 Index (NDX) and is a Fortune 500 company.

Where is DISH Network offered?
DISH Network service is offered all over the U.S. including Hawaii , Alaska and Puerto Rico . Areas outside the continental United States will usually need a larger dish to receive an adequate signal. The size of the dish may range from a 24-inch dish to a 1.5 meter dish depending on the location.

How do I disconnect my account?
We understand that situations arise which force our customers to disconnect their services. In order to process this request we ask that the account holder please contact DISH Network or local retailer as soon as possible at 1-888-284-7116. Our toll-free customer service line is open 24-hours-a-day, 7-days-a-week including all holidays.

Can I stop receiving statements in the mail?
Yes, you may discontinue receiving your monthly statement in the mail. Simply log onto
My Account and choose Manage Your Bill. Then choose Paperless Billing, check the box and click submit. You can view your current and previous billing statements online each month by logging onto My Account. You may also select paperless billing on the front of the remittance slip that you return with your payment.

What are partial-month billing charges?
When you want to change your programming you don’t have to go through the hassles of waiting until the end of your billing period. If you decide to change programming in the middle of your billing period you will receive “partial-month charges” on your next bill. This means that your account will be charged or credited from the day you make the change through the end of the current billing period. Since DISH Network does not issue an interim billing statement for each programming change, all changes will be reflected on your next billing statement.

Where can I get online billing help?
Please click here to visit our Billing Made Easy page. There you will see a detailed description of the front and the back of the bill. To make images larger, just click on them. You will also find a wide variety of billing information that may help answer your questions.